Other scanners and manual import

Pontiq has one clear goal: all relevant scanner clouds in one inbox — included in every paid plan, with no per-integration surcharge.

Integration status

Integration Status
Medit Link Live (all plans)
Pontiq Demo Live (all plans)
DS Core (Dentsply Sirona) Portal credentials (Starter+)
3Shape Communicate Portal credentials (Starter+)
iTero / iTero 2.x Portal credentials (Starter+)
Shining 3D AccuWave Portal credentials (Starter+)
DEXIS DTX Studio Portal credentials (Starter+)
3DISC HeronClinic Portal credentials (Starter+)
AlliedStar AS Connect Portal credentials (Starter+)
Panda Scanner Portal credentials (Starter+)
Owandy IOS Portal credentials (Starter+)
MyRay AInside Portal credentials (Starter+)

Portal credentials means: under Settings → Connections you link your lab’s manufacturer portal account. Pontiq then pulls new cases into your inbox. This is not a manufacturer partnership or endorsement; retrieval runs on your lab’s instruction (best effort). The Free plan does not include portal connections — Free includes Medit Link, Demo, manual upload and email intake.

Manual import — always works

Independent of any cloud, you can create cases manually at any time:

  1. Choose New case in the inbox.
  2. Upload scan files (STL/PLY) and attachments via drag-and-drop.
  3. Enter practice, patient and order data — or let the AI extract them from an attached order note (Starter+).

Email intake

Every lab gets its own intake email address. Practices can simply send orders with attachments there; Pontiq automatically creates a case in the inbox. This is the easiest path for practices without a scanner cloud.

Note: even without a cloud connection, manual import and email intake let you run your complete workflow in Pontiq today.